Privacy Policy

Account information: email address, authentication identifiers, and account metadata required to provide access.

Billing information: subscription and payment status data received from Stripe. Full card details are handled by Stripe and are not stored by BrainStack Studio.

Usage and product data: session records, API key metadata, and feature usage events needed to operate dashboard analytics and service reliability.

Anonymous visitor telemetry: public page visits may be deduplicated with the bss_vid cookie so we can measure which tools and pages are useful. You can choose essential-only mode on the Cookie Preferences page.

Support and contact submissions: information you provide when requesting support or implementation services.

We use data to provide the service, manage subscriptions, secure accounts, improve product quality, and respond to support requests.

We also process limited telemetry to measure feature adoption and platform performance when telemetry is enabled.

We do not sell personal data.

We share data only with service providers needed to run BrainStack Studio, including hosting, authentication, payments, monitoring, and AI processing providers such as Supabase, Vercel, Stripe, Sentry, and model providers used to produce requested tool outputs.

We do not use customer workspace data or private tool inputs to train public foundation models.

We may disclose information when required by law or to protect platform security and legal rights.

We retain account and subscription records for as long as your account is active and for a reasonable period afterward to meet legal, security, and accounting obligations.

You can clear stored explorer sessions from Settings. Additional deletion requests can be sent to us using the contact listed below.

We use access controls, encrypted transport (HTTPS), and least-privilege practices to protect data.

No system is perfectly secure, but we continuously improve controls to reduce risk.

You can manage public visitor analytics on the Cookie Preferences page and manage account/session retention settings from Settings.

You may request account deletion or data access by contacting support@brainstackstudio.com (BrainStack Studio support inbox) and using "Privacy" in the subject line.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date on this page.

Questions or requests about privacy can be sent to support@brainstackstudio.com (BrainStack Studio support inbox) with "Privacy" in the subject line.

Security disclosures should be sent to support@brainstackstudio.com (BrainStack Studio support inbox) with "Security" in the subject line.