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SaaS Retention Guard
Churn signals arrive late and are hard to triage consistently.
Workflow Example
- Combine usage + support + billing signals
- Score account health deterministically
- Trigger retention playbooks
Outputs
Churn risk listRetention task queueARR impact summary
Example Preview
Safe example preview using sanitized inputs and outputs. Production implementations are scoped to your requirements.
Input
Account ACME: usage down 45%, 2 urgent tickets, downgrade request
Example Output
- Health score: 41/100
- Action: escalation
- Owner: CSM Lead
Safety & Boundaries
No internal customer data exposed.
Only summary health signals shown.